Privacy policy

1. Data controller

The controller of your personal data is Auttomatik S.L., tax ID B-00000000, registered address Calle Ejemplo 1, 00000 Ciudad, España and contact email hola@auttomatik.com.

At Auttomatik S.L. we are committed to protecting your privacy and processing your personal data lawfully, fairly and transparently, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).

2. Personal data we process

We process the data you voluntarily provide when contacting us or booking a call, which may include: identification and contact data (first name, surname, email, phone), professional data (company, role, sector) and any information you choose to include in your message.

We may also process browsing data obtained through cookies and similar technologies, in accordance with our Cookie policy.

We do not process special categories of data. Please do not provide sensitive data through our forms or contact channels.

3. Purpose of processing

We process your data for the following purposes: (i) to handle your requests, enquiries and information requests; (ii) to manage call bookings and the commercial or pre-contractual relationship; (iii) to prepare and send you service proposals; and (iv) where applicable, and with your consent, to send you communications about our services.

No automated decisions producing legal effects on you will be taken based solely on the automated processing of your data.

4. Legal basis for processing

The legal basis for processing your data is: (i) your consent, given when contacting us or booking a call; (ii) the application of pre-contractual measures taken at your request; and (iii) the legitimate interest of Auttomatik S.L. in responding to your enquiries and managing the commercial relationship.

The consent given may be withdrawn at any time, without affecting the lawfulness of processing carried out prior to its withdrawal.

5. Retention period

We will keep your personal data for as long as the relationship with Auttomatik S.L. is maintained and, once it ends, for the periods legally required to address possible liabilities. When the data is no longer needed for the stated purposes, it will be deleted using appropriate security measures.

6. Recipients and processors

We will not share your data with third parties, except by legal obligation or where necessary to provide the service.

To operate the site and manage requests, we may use service providers (for example, web hosting, the appointment booking tool, messaging and email) that act as data processors and with whom the corresponding contracts have been signed under Article 28 of the GDPR.

7. International data transfers

Some of our providers may be located outside the European Economic Area (EEA). In such cases, international transfers will be carried out with the appropriate safeguards provided for in the GDPR, such as the standard contractual clauses approved by the European Commission or adequacy decisions.

8. Your rights

As the data subject, you have the right to: access your personal data; request its rectification or erasure; request the restriction of its processing; object to the processing; request the portability of your data; and not to be subject to automated individual decisions.

You also have the right to withdraw the consent given at any time.

9. How to exercise your rights and complaints

You can exercise your rights by writing to Auttomatik S.L., at the address Calle Ejemplo 1, 00000 Ciudad, España or by email to hola@auttomatik.com, indicating the right you wish to exercise and attaching, where applicable, a document proving your identity.

If you believe the processing of your data does not comply with the regulations, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD), located at C/ Jorge Juan, 6, 28001 Madrid, or through its electronic office (www.aepd.es).

10. Security measures

Auttomatik S.L. has adopted the technical and organisational measures necessary to ensure the security, integrity and confidentiality of personal data, preventing its alteration, loss, unauthorised processing or access, in accordance with the state of the art.

11. Accuracy of the data

The user warrants that the data provided is truthful, accurate and up to date, and is responsible for notifying any changes to it. The user shall be responsible for any false or inaccurate information provided and for any damage this causes to Auttomatik S.L. or third parties.

12. Changes to the privacy policy

Auttomatik S.L. reserves the right to amend this privacy policy to adapt it to legislative or case-law developments, as well as industry practices. Any change will be published on this same page, indicating the date of the last update.