Terms and conditions

Purpose and acceptance

These Terms and conditions govern access to and use of this website, as well as use of its contact and call-booking channels. By browsing the site or starting a contact request, the user states that they have read and accepted them.

These terms do not by themselves constitute a binding offer, quotation or services contract. Any Innovalaus S.L. service will be subject to a proposal, order, contract or specific terms accepted by the parties.

Contact and booking requests

The user may contact Innovalaus S.L. by email, WhatsApp or through the booking tool. They must provide truthful, up-to-date and sufficient information to handle their request, and must not include third-party data unless they have a lawful basis to do so.

Requesting a call, information or a proposal does not oblige Innovalaus S.L. to accept an engagement or guarantee the availability, scope, price or outcome of a potential service.

Company information and searches of public sources

When the user provides contact details, professional information, their company's name or its tax ID, Innovalaus S.L. may consult publicly accessible sources related to the company to better understand its activity, context and potential needs before responding to the request or preparing a proposal.

These searches will be limited to relevant, publicly accessible information. They will not be used to make automated decisions with legal or similarly significant effects on individuals, or to process special categories of data. If the search includes personal data about people connected with the company, the Privacy policy, including the right to object, will apply.

Communications

Innovalaus S.L. may use contact details to respond to the request, arrange a meeting, send a proposal or follow up on a commercial or pre-contractual relationship. Commercial messages by email, mobile messaging or other electronic means will only be sent where they have been requested or expressly authorised, or where another legal basis applies.

Every commercial message will offer a simple, free way to unsubscribe or object. Withdrawing consent will not affect processing carried out beforehand.

Permitted use of the site

The user undertakes to use the site and contact channels lawfully, diligently and in good faith, without interfering with their operation, infringing third-party rights, introducing malicious code or using them to send unlawful, offensive or unsolicited content.

Intellectual property and external links

The website's content belongs to Innovalaus S.L. or its respective owners and may not be reused without authorisation. Links to third-party services, including the booking tool and WhatsApp, are also governed by those providers' terms and policies.

Liability and changes

Innovalaus S.L. does not guarantee uninterrupted availability of the site or that all its information is complete or up to date at all times. Within legal limits, it will not be liable for damage arising from interruptions, technical errors, third-party malware or improper use of the site.

Innovalaus S.L. may update these terms when necessary. The current version will be the one published on this site with its last-updated date.

Applicable law

These terms are governed by Spanish law. Any dispute will be submitted to the courts with jurisdiction under the applicable law.